Problem
As the largest bank in the United States, JP Morgan Chase is interested in creating world class experiences through all their key product offerings. As a part of the Home Lending team, I contributed to the design strategy behind Chase MyHome, a platform for managing your journey as a home buyer.
Results
According to public information, Chase manages over 3.5 million mortgage customers, with a combined balance of more than $900 billion. All of those customers manage their balances utilizing Chase MyHome.
Outcome
According to public information, Chase manages over 3.5 million mortgage customers, with a combined balance of more than $900 billion. All of those customers manage their balances utilizing Chase MyHome.